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Procedure to receive a medical consultation (First Visit)

First Visit

* If it is your first visit to this hospital, you cannot make an appointment in advance. Please come to the hospital during the registration hours.

*Even though you have been to this hospital before, if you wish to see a doctor at a medical department that you have not attended before, you are regarded as a first visit patient.

①Reception Counter #1- New Patients Reception

  1. Collect a "Registration Form" and fill it out. Submit it to #1 counter with your Japanese national health insurance card if you have one.
  2. Please wait until your name is called from counter #1

②Medical Chart Creation

③Outpatient Department Reception Counter

  1. Please go to the department that was designated by the reception and wait until your name is called.
  2. While you are waiting, a nurse will bring you a medical questionnaire. Please answer all questions and submit it to the outpatient department reception counter.
*Please note that patients with appointments have priority.

④Consultation/Examination

Please collect a plastic folder from a nurse after consultation finishes. 

⑤Payment Reception/Appointment Desk (Counter #3-#6)

  1. Please submit your folder to counter #3-#6.
  2. You will receive a payment ticket here. Please wait until your ticket number is displayed on the TV screen near Counter #6.
  3. If your doctor has made your appointment for the next time, the appointment slip is also issued here.

⑥Automatic Payment Machine

  • You can pay by cash or credit card.
  • Rental fee for crutches should be paid by CASH ONLY.
  • A medication ticket is issued here if your doctor has prescribed medicine.
Automatic Payment Machine
 Please wait until your number or a number greater than your number is displayed on the TV screen near Counter #6, then go to the automatic payment machine behind the waiting area to make a payment. The machine has a language selection button at the bottom left. Press “English” to hear English instructions.

Please wait until your medication ticket number is displayed
on the electric bulletin board next to the pharmacy (Counter #9).

⑦Pharmacy (Counter #9)

Please submit your medication ticket here
if you have one and receive your medicine.

Last updated: 14 March, 2024

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  3. Procedure to receive a medical consultation (First Visit)